Privacy policy

Last updated: February 2025

Introduction

Kibbu™ is committed to protecting your personal information. This policy explains what we collect, how we use it, and your rights. Kibbu™ is operated by Precise Renovations Limited and hosted on Shopify.

Information We Collect

Personal Information

We may collect:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number (optional)
  • Payment information (processed securely by Shopify)

Order Information

We collect details related to your orders, including products purchased, order dates, and fulfilment details.

Device & Usage Data

We may collect technical data such as IP address, browser type, referring site, and interactions with our website. This helps us improve site performance and security.

How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Communicate order updates
  • Provide customer support
  • Improve our website and products
  • Detect and prevent fraud
  • Meet legal and tax obligations

We do not sell or rent your personal information.

Shopify & Third Parties

Our store is hosted on Shopify. You can read Shopify’s privacy policy here: https://www.shopify.com/legal/privacy.

We may share your information with trusted partners who support our business, including:

  • Shopify (hosting and checkout)
  • Payment processors
  • Shipping and delivery providers
  • Fraud prevention and security tools

Cookies & Analytics

We use cookies and similar technologies to provide secure checkout, basic site functionality, and to understand how visitors use our store. You can control or disable cookies through your browser settings. Some features may not work correctly without cookies enabled.

Data Retention

We keep order and account information for as long as necessary to operate our business and comply with legal, tax, and accounting requirements.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request corrections or updates
  • Request deletion of your data, where legally possible
  • Ask how your data is used

To exercise these rights, contact us at orders@kibbu.co.nz.

Security

We use secure systems, encrypted checkout, and Shopify’s built-in security features to help protect your information.

Contact

For questions about this policy or your data, email us at info@kibbu.co.nz.

Changes to This Policy

We may update this policy from time to time. The latest version will always be available on this page.